By accessing or using Drop’n’Hop Play Café’s website, services, or facilities, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.

1. General Use

Drop’n’Hop is a family-oriented indoor play café designed for children and caregivers.

Children must be supervised by a parent or legal guardian at all times.

Entry into our facility constitutes acceptance of these terms.

2. Health & Safety

Children who are sick or showing symptoms of illness should not enter the play area.

Socks may be required in designated play zones.

Drop’n’Hop is not responsible for injuries resulting from misuse of equipment or failure to follow posted rules.

3. Liability Waiver

Play activities involve inherent risks. By entering the facility, parents/guardians assume full responsibility for their child’s participation.

Drop’n’Hop Play Café, its owners, and staff are not liable for injuries, loss, or damage to personal property.

4. Bookings & Payments

All party bookings, private events, and facility rentals require advance payment or deposit.

Payments are non-refundable unless otherwise stated.

Prices, packages, and schedules are subject to change without notice.

5. Behavior Policy

We reserve the right to refuse service or remove guests displaying unsafe, disruptive, or inappropriate behavior.

Respect for staff, other guests, and property is required at all times.

6. Food & Beverage

Outside food may be restricted except for special events or dietary needs.

Drop’n’Hop is not responsible for food allergies—please notify staff of any concerns.

7. Intellectual Property

All website content, logos, images, and branding are the property of Drop’n’Hop and may not be used without permission.

8. Changes to Terms

Drop’n’Hop reserves the right to modify these Terms & Conditions at any time. Updates will be posted on this page.

9. Contact Us

For questions regarding these terms, please contact us via our website or in-store.